At Savvy your satisfaction and comfort is our top priority. We will make every effort to provide you with a caliber of treatment and personal service that is unparalleled. If you have any questions or suggestions, please let us know. The following are some guidelines that we hope will help enhance your visit with us.
In-Style Rewards Club: Sign up today! It's our way of thanking you for your continued patronage!
- In-Style rewards have no cash value and are based on the purchase price services and in-salon products, excluding taxes and gratuity.
- Points must be redeemed by 12/31 of the following year in which they are earned, ex. 2009 In-Style Reward points are redeemable through 12/31/10.
- Points may not be used for gratuities.
- Program rules, guidelines and terms subject to change, at the sole discretion of Savvy Salon & Spa.
- Points may be earned with services provided by select stylists only.
- Points may be redeemed for services with select stylists only.
Arrival - If this is your first visit to Savvy, please arrive 15 minutes prior to your first scheduled appointment so we can get you checked in and familiar with Savvy Salon & Spa.
Cancellations - All will agree: time is our most valuable asset. Please provide at least 24 hours notice if you need to reschedule or cancel an appointment, 48 hours if 3 or more services are scheduled. "No shows" and cancellations after the required time will be charged for the treatment scheduled (credit card will be charged or gift certificate redeemed). Booking an appointment at Savvy is an acknowledgement of these terms.
Quiet, Please - Savvy Spa is a sanctuary for the body, the mind and the eardrums! Please turn off the ringers on cell phones and pagers, and speak softly.
Children - Savvy Spa: To maintain our relaxing atmosphere in the spa, we ask that you not bring children under 13 years old to the Spa (with the exception of teens coming for acne treatments). Children under 16 having treatments must have an adult in the treatment room with them. All children under 18 must have an adult sign the initial consultation form.
Savvy Salon & Savvy Kids - For the comfort of our guests and the safety of children, please do not leave your children unattended. Children may only be in the Savvy Kids! salon while having services performed.
No Smoking - We maintain a no smoking policy in and around our establishment
Gratuities - Your salon & spa fee does not include gratuities. If you liked your service, it is customary to tip your technician (s). Our guest services representatives can provide guidelines if you like.
Returned Checks - If the bank refuses a check, we will assess a $15 service charge.
Merchandise Returns or Exchanges - We will gladly accept any merchandise return for store merchandise credit only, within 14 days of purchase accompanied by receipt of purchase. Customized hair extensions may not be returned or exchanged.
Salon & Spa Services - Your satisfaction is our top priority. If you are unsatisfied with your salon or spa service, we will gladly re-do your service within 7 days of your original service date. Refunds are not issued. Customized hair extensions may not be returned or exchanged.
Professional Salon & Spa Establishment - Our trained stylists, therapists & estheticians are here solely to help improve your health, body and psyche. If a stylist ever feels that a client is behaving inappropriately, they are authorized to stop the treatment immediately.
Savvy Salon & Spa reserves the right to refuse services to anyone at our discretion.
Rates - All prices are subject to change without notice.
Special Savings - Savings may not be combined with any other sale or special offer. Special offers or savings not applicable to prior purchases.
Payment - Savvy Salon & Spa accepts MasterCard, Visa, American Express, pre-printed personal checks (w/proper ID) and US currency.
Stylist Status - Please note, some stylists operate independently within Savvy Salon. As such, their pricing, supplies and policies may differ from Savvy's published policies.
Hours - Monday: 9am to 3pm;
Tuesday through Thursday: 8am to 8pm;
Friday and Saturday: 8am to 6pm;
Open select Sundays